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FAQs

How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery time depends on your location and typically takes 7–15 business days.

Do you offer Cash on Delivery (COD)?

Currently, we do not support Cash on Delivery. All orders must be prepaid using the payment methods available at checkout.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email to monitor your delivery status. You can also log in to our website and view your order details in the Orders section to track your shipment.

What is your return policy?

We accept returns within 2-3 days of delivery. Items must be unused and in original packaging. Please contact us before returning any product.

What if I receive a damaged or wrong item?

If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photos, and we’ll resolve it quickly.

How can I contact customer support?


You can contact us by email at shoppitonlinestore@gmail.com. We aim to respond to all inquiries within 24 hours.